We are led display manufacturer in China for 15 years. With the experience, we are keeping improving our products' performance that meets client's requirements. We really know what our client want, which can shorten time and cost of negotiating. 

It makes us know well how to control our purchasing cost of raw material, production cost, man-power cost, management cost after 15 years running. So final price we will give to our clients will be competitive in local market. And for service, we have a very professional team to serve for clients all over the world during the whole process. 

Our philosophy is to make our clients happy and successful,when they are successful then we can be big. 

VIVISOMA has a perfect service system, including pre-sale service, in-sale service and after-sale service. To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.

Pre-sale service:
1. Reply inquires in 24 hours.

2. Market research and forecast for customer.

3. Provide unique and professional solutions based on customer's requirement.

4. Data sheet and samples offer.

5. Other services, such as special packing design, factory visiting and so on.

In-sale service:

1. Tracking report in producing.

2. Quality test report for every order.

3. Photos and videos as per customer's requirement.

4. Free spare parts.

After-sale service:

1. Lifetime free maintenance and upgrade.

2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.

3. Customer satisfaction tracking report.

4. Free technician training.

5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.

6. Special service for big project, such as stadium, exhibitions, squares and so on.